Cancellation & No Show Policy

We require at least 24 hr advance notice to cancel or reschedule an appointment. Any deposit paid towards a service appointment is non-refundable. If you reschedule within 24 hrs before the appointment that deposit will carry over to the rescheduled appointment. 

 

Late Arrival Policy

All scheduled appointments will end at the scheduled ending time in order for us to stay on schedule.Clients who arrive late to their scheduled appointment will be charged for the full session and will not receive a time extension.

 

For your first appointment, please arrive 15 minutes prior to your scheduled appointment time to allow time to complete the Client Intake Form. For all other appointments, please arrive 5 minutes before your scheduled appointment time to allow time to undress and get on the table to enjoy a relaxed and unhurried experience.

Clients will be appropriately draped with a sheet and/or towel at all times during their massage. Only areas of the body that are currently being treated will be exposed. The breast and genital areas will always remain draped and are never massaged.

 

Draping Policy

Only professional massage and bodywork services for relaxation or therapeutic purposes are offered at this massage practice. Massage services will be terminated immediately in the event of inappropriate conduct of any kind. This includes harassment, threatening speech or behavior, sexual advances or requests, or disrespectful actions or language. A session will not be conducted if the client is under the influence of drugs or alcohol. If the massage is terminated for any of these reasons, full payment for the scheduled session is still required.